Jinson Devassy
17.02.2025
Worst customer service I ever had.The manager who dealing with the customers in very rude behaviour.I will not recommend this branch to anyone.
Dan Sutton
17.02.2025
As expected with five guys, great tasty food as always. Exceptionally friendly helpful staff. Always clean and welcoming. Would totally recommend
MB B
11.02.2025
No vegan options
Biden Trump
14.01.2025
always good burger
Tommy Gill
03.01.2025
Incredible levels of customer service and product quality! I visited Five Guys at Cambridge Leisure Park on 3rd January, 2025, at around 11.55 AM. My experience was an overwhelmingly positive one.
This location is extremely well managed, from its very good levels of customer service, to its efficient operation, high product quality & store cleanliness. You will not find a better Five Guys location in Cambridge, maybe even this side of England.
I paid with a gift card for my transaction and it was seamless and quick. The wait was not too long for my food, and the manager was extremely polite, friendly, and engaging not just to myself, but I observed him consistently doing this with every customer and person whom he interacted with whilst waiting for my order.
When I was told, I'd have to wait a little longer for my food to be just perfect. This was offset by the Manager offering me a complementary drink. This was highly appreciated.
I took my food home to eat, my burger and fries were cooked to perfection and of a really high quality. I don't usually leave reviews, but in this case I wanted to.I am really impressed with my experience, and will be back.
Head office should look to this place to set there industry standard, because they're doing something right.
Thanks Five Guys!
Jamie Seymour
28.12.2024
Burger was flavourless and overcooked, the oil they cooked the chips in had clearly not been changed for a while and they over cooked/burnt the chips , customer service was soulless and it’s way overpriced food for what you are actually getting and the cleanliness was non existent
Khashayar Khoshrou
19.12.2024
Shout outs to Roli for a friendly and exceptional customer service - you went above and beyond!
Adam Brown
19.12.2024
Popped in here just after a gig at the junction, the restaurant was just shut as we got in.... The team member on the counter went out of his way to sort my son out a little burger and fries as he was upset as he'd been looking forward to it all night.
Staff were super friendly even at the end of their shift and it was greatly appreciated!
Touché Creative Arts
18.12.2024
Amazing experience Rolie and the team did amazing with the food
ted scotcher
26.11.2024
My beautiful-haired man Rollie has the best customer service in the game. Food hit the spot just right.
Natasha Meddeman
14.11.2024
Ate here before a show last night and really appreciated Roli’s enthusiasm and leadership with his team. The food was great and the service just as good! There needs to be more Roli’s around. A great leader taking his team with him. He would not accept the praise for himself and congratulated his team openly. Superb guy, superb team!!!!!!
D King
10.11.2019
Full of student's from college over the road,most of them not eating 5 guys,just taking up space,food was good as ever though
Joshua Park
31.10.2024
Good burger as always
Caroline Tanner
28.10.2024
Good service, manager gave us four free drinks, great burgers. Chip portion is huge!
Anamul Islam
27.10.2024
I ordered a takeaway from there, when I received the order it is totally cold when I asked rider he told me this not his mistake because he showed me he arrived my destination within 10 minutes.and also the burger was so hard.
陳明琪
09.10.2024
Very rude and no patience
ashley sage
21.09.2024
The guy working the till Friday night with a beard and tattoos was so friendly he made my day! He deserves a raise as do all the workers for being so efficient when it's so busy
Karl Nicoll
03.09.2024
Great food as always, but it's getting pricey now. Came here with my son after a visit to Clip and climb round the corner. We got 2 little burgers (one with bacon) a small fries and a soda and it came to £27 (at the time of writing)!! The food is easy to swallow, but restaurant prices for what is (great) fast food is making it harder to justify coming 😔
Emine Ozturk
18.08.2024
Far from tourist crowds, close to train station. Perfect place to rest and enjoy. Great staff, delicious food.
Alex B
08.08.2024
Five guys has really good tasting burgers 🍔 and fries 🍟!
